Frequently Asked Question

- My password does not meet the minimum requirements
Last Updated 3 years ago

Password Policy:

  1. Passwords cannot contain the user’s account name or parts of the user’s full name that exceed two consecutive characters.
  2. Passwords must be at least eight characters in length.
  3. Passwords need to be unique and could not have been used before.
  4. Passwords must contain characters from three of the following four categories:
  • English uppercase characters (A through Z).
  • English lowercase characters (a through z).
  • Base 10 digits (0 through 9).
  • Non-alphabetic characters (for example, !, $, #, %).

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