Servicedesk

Click on the category to browse FAQs.

ERP System (8)

Commonly asked questions around the NRF ERP systems

How can I approve staff leave on the New ESS portal?

How do I apply for leave on the new ESS portal?

How do I enable Internet Explorer Mode on the Edge Browser?

How do I log into the ESS Portal?

How do I register For access to OneNRF?
General (4)

For General inquiries.

How do I open TeamViewer?

How do I use Google drive and Google docs.

How to login via the VPN

Where can I find updated mail banners
Microsoft M365 (3)

All documentation related to Microsoft M365

How do I setup My Outlook on Windows

How do I use Outlook online

How To Login to M365 and Change password
Password (2)

Topics related to Passwords.

- My password does not meet the minimum requirements

- My Password has expired and I can't seem to reset it.
Policies (1)

SAEON Policies and related information

What is the SAEON ICT Policy?
Ticket Priorities. (1)

List of Ticket Priorities and what they mean.

I am unsure which Priority Level my ticket falls under.

Please Wait!

Please wait... it will take a second!